Shipping & returns
every item is made when you order it, not before.
production & shipping: times vary by product and destination. you'll get tracking as soon as it ships.
returns: made-to-order pieces can't be returned for wrong size or change of mind — check the size guide before you buy. if something arrives damaged or wrong, contact us and we'll sort it out.
EU customers: you have a 14-day statutory right of withdrawal under EU consumer law, independent of the above.